Shipping policy

Last Updated: 10th July, 2026

At Overclock, we are committed to delivering your order safely and on time. We have partnered with trusted logistics providers to ensure a seamless delivery experience across India.

1. Shipping Coverage

We currently ship to all serviceable locations across India.

At this time, we do not offer international shipping.

2. Shipping Charges

  • Free standard shipping is available on all prepaid orders across India unless otherwise mentioned during promotional campaigns.
  • Any applicable shipping charges for specific products or locations will be displayed at checkout before payment.

3. Order Processing

  • Orders are typically processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festivals, sales, or promotional events, processing may take slightly longer due to higher order volumes.

4. Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

5. Order Confirmation

After placing your order, you will receive an order confirmation via email.

Once your order has been dispatched, you will receive a shipping confirmation containing your tracking details.

6. Order Tracking

Once shipped, you will receive:

  • A tracking number via email and/or SMS.
  • A tracking link to monitor your shipment in real time through our courier partner's website.

If you do not receive tracking details within 48 hours of placing your order, please contact our support team.

7. Delivery Attempts

Our courier partners will make multiple attempts to deliver your package.

If delivery cannot be completed due to:

  • Incorrect or incomplete address
  • Customer unavailable
  • Incorrect contact information

the shipment may be returned to us. In such cases, additional shipping charges may apply for re-shipment.

8. Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier delays
  • High order volumes
  • Events beyond our reasonable control

Overclock shall not be held liable for delays caused by third-party logistics providers.

9. Damaged or Tampered Packages

If your package appears to be damaged, tampered with, or opened at the time of delivery:

  • Do not accept the package if possible.
  • Take clear photographs of the package.
  • Contact us within 48 hours of delivery.

We will investigate the matter and assist you in accordance with our Return & Refund Policy.

10. Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

Overclock shall not be responsible for delays or non-delivery resulting from incorrect or incomplete shipping information provided by the customer.

11. Customer Support

If you have any questions regarding your shipment or delivery, please contact us:

Overclock

Address: Blackrose Ventures private limited , C 811 , sector 50 , Unitech Business Zone , Gurgaon, 122018 , Haryana , India

Email: blackroseventures500@gmail.com

Phone: +91 98181 85805