Privacy policy

Last Updated: 10th July, 2026

At Overclock, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, create an account, or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Order History
  • Payment Information (processed securely through third-party payment gateways; we do not store your complete card details)
  • IP Address
  • Device Information
  • Browser Type
  • Cookies and Usage Data
  • Any information you voluntarily provide through customer support, reviews, or contact forms.

2. How We Collect Your Information

We collect information when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in surveys or promotional campaigns
  • Leave reviews or feedback
  • Browse our website using cookies and similar technologies

Some information may also be collected automatically through your browser or device.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Deliver products to you
  • Process payments securely
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with applicable legal and regulatory requirements
  • Send promotional emails, offers, and newsletters (only where permitted by law or with your consent)

You may unsubscribe from marketing communications at any time.

4. Sharing of Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only with trusted service providers who assist us in operating our business, including:

  • Payment gateway providers
  • Courier and logistics partners
  • Website hosting providers
  • IT and cloud service providers
  • Marketing and email service providers
  • Analytics providers

These partners are required to keep your information confidential and use it only for the services they provide to us.

We may also disclose information where required by law or to protect our legal rights.

5. Payment Security

All online payments are processed through secure third-party payment gateways.

Overclock does not store your debit card, credit card, CVV, UPI PIN, or net banking credentials on its servers.

6. Data Storage & Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Theft
  • Disclosure
  • Alteration
  • Destruction

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Keep products in your shopping cart
  • Improve website performance
  • Analyze visitor behaviour
  • Provide a better shopping experience
  • Display relevant advertisements

You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.

8. Third-Party Analytics

We may use third-party analytics services such as Google Analytics, Meta Pixel, and similar tools to understand how visitors interact with our website.

These services may collect information such as:

  • IP address
  • Device type
  • Browser information
  • Pages visited
  • Time spent on pages
  • Referral source

This information helps us improve website performance and customer experience.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

Once no longer required, your information is securely deleted or anonymized.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request a copy of your personal data
  • Lodge a complaint regarding misuse of your information

To exercise these rights, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after such changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Overclock

Email: blackroseventures500@gmail.com

Phone: +91 98181 85805